At Papahardware, we strive to provide you with the best customer service possible. Every effort is made to ensure safety and timely delivery of all product items to our customers. So rest assured that you will receive top class services and satisfaction for every order that you make with us. After all, it is our commitment to provide our customers satisfaction guaranteed product ordering and delivery services.
So When Will I Receive My Order?
We will begin processing your order once your payment is cleared. Your orders will be processed in 1 to 4 days (usually sooner). This include payment verification, counter-checking of payment and stocks, fault checking, examining and testing, packaging and labeling, and finally delivering the item to you via courier services.
Delivery and Shipping Rates
1. For delivery within Peninsular Malaysia (West Malaysia)
Shipping rate is at a one time flat rate of RM8 (Express Promo) only. With this special rate that we are offering, you can take advantage of combined shipping by combining multiple shipping orders of any item and quantity. Now all at only one time RM8! Any order, any quantity, any time!
We use only trusted Express Delivery Service for all our orders. So you needn’t worry at all.
We will issue you a tracking number for your delivery accordingly.
Delivery Time: Estimated delivery time to all major cities and towns within Peninsular Malaysia takes about 1 to 2 business days, while delivery to smaller towns, rural or remote area may take up to 3 to 5 business days depending on the destination.
Notes:
- Delivery Time is based on estimation (although we will try our best to ship soonest possible).
- Business days run from Monday to Friday (excluding Malaysian Public Holidays).
- P.O. Box addresses are not deliverable.(**Only Deliverable in East Malaysia Area)
2. For delivery to East Malaysia
Shipment of products to East Malaysia will cost more since transportation via air or sea is required. Here’s an example of what you can expect for shipments to East Malaysia.
Please CONTACT US for best shipping rate, we will be glad to assist. You can contact us here.
- Air shipping : takes approximately 1 week
- Sea shipping : takes approximately 3 to 4 weeks
Both mode of shipments are registered POS MALAYSIA Mail/Parcel and comes with tracking ID. Alternatively, you can also request for other shipping options simply by notifying us in advance. Depending on the requirement or preference, various mode of shipments can be arranged to suit your needs.
You can check individual item shipping rate for EAST MALAYSIA AREA at our lelong store.
http://papahardware.lelong.com.my
