All Deposit/ Transfer can be made to
MAYBANK : PAPAHARDWARE ENTERPRISE
MAYBANK A/C: 558284303191
Using Our Shopping Cart
Papahardware offers a convenient self-service shopping cart platform that is simple, easy to use, secure and reliable for the best of your shopping experience. Here’s a guide on how to use our shopping cart.
Step 1 : Add Products To Cart
While browsing for products, you should notice that there is an Add to cart button below the price of each product item. Should you wish to purchase the product, simply select the number of quantity you wish to purchase and click on the Add to cart button. The product item will be added into your shopping cart.
Step 2: Checkout Cart
As you continue shopping, you can add more and more products that you like to purchase into your cart the similar way. At anytime that you wish to view all the product items that you have added into your shopping cart, you can click on the shopping cart located at the header menu right at the top of the page. The contents of your shopping cart will be listed as shown below. Once you are done with your shopping, simply click on the Proceed to Checkout button to proceed to the checkout page.
On this checkout page, you will be provided with options where you might select guest checkout if you are a new customer or you can register for a free account with us (so that you can track your item status as well as for easy future references).
Just follow the basic instruction steps and input the required details on the screen.
Step 3: Make Payment
Currently we provide 2 modes of payment, either via bank transfer* or PayPal** (refer payment option section below). After you have selected your payment method, the bank account details will then be provided to you.
Lastly, confirm your order. Your order will then be processed and shipped after we have received your payment. We will provide you with a shipment tracking number for your order via email. So please check your email.
Step 4: Receive Your Order
After your order has been processed and payment is received and cleared, we will ship your order to your specified address. It will usually take 1 to 2 business days (Peninsular Malaysia) or 3 to 5 business days (East Malaysia) to receive your order. Please refer delivery and shipping details here.
Alternative Methods of Order
Although we recommend that you use our shopping cart when making a purchase, we also accept 2 other alternative options as well, and they are;
- Email Order
- Phone Order
E-MAIL ORDER
If you are still unsure or are unfamiliar with our self-service shopping cart system, we will be glad to offer you assistance through these alternative ways to make your purchase. Yes, you can e-mail us the items that you wish to purchase. Here we will guide you on how you can make your purchase via e-mail order:
Step1: Provide us with the details in the e-mail as below.
- Product Name:
- Product Model:
- Quantity:
- Shipping Address:
- Your Contact No:
- Preferred bank for payment (same bank for instant online fund transfer*) – If you prefer cash deposit* instead then this doesn’t apply.
Step 2: We will reply your e-mail with the payment information.
Step 3: Make the payment promptly.
Step 4: Once we have received your payment, your order will be processed and shipped.
Step 5: We will e-mail you with the shipping details along with the shipment tracking number for your record.
Feel free to e-mail us anytime at : sales@papahardware.com
PHONE ORDER
As another alternative, we also accept phone orders too, feel free to call us to make an order, or should you have any inquiries, we will be more than happy to help you out. Do contact us here.
PAYMENT OPTIONS
You need to complete the checkout process before you can make a payment.
*For Online Bank Transfer, we are currently using manual payment, which means buyer need to perform fund transfer manually from their respective bank account to our bank account number given. Please note that fund transfer between different banks may take up to 2 business days to process. As such, we provide 3 different major bank accounts for your convenience.
During your online banking transaction, input our email: sales@papahardware.com to alert us on your payment notification.
If there’s no way to alert us about your bank transaction, you can simply copy (print screen) and email us the receipt as a proof of payment.
*For Cash Deposit, you can scan the payment receipt and e-mail it to us. Alternatively, you can also use your mobile phone to take a snapshot of the receipt and send it to our email and state your name.
We require our customer to perform these steps so as to ensure that your order is timely processed and we will be able to ship out your order as soon as possible.
-While we understand that Cash Deposit Machines (CDM) only accept notes of RM10 as the smallest denomination, we will return the cash balance back to you either via the shipping package or online transfer (the amount should not be more than RM9).
For instance, the product item “Impact Drill” checkout price amounts to RM294. You will need to deposit a total of RM300 at your local CDM. The RM6 balance will be returned to you via the shipping package or online transfer. However, this only applies if you are using cash deposit method.
**For PayPal, you will be directed to the PayPal gateway to perform the transaction. Log in to your PayPal account to make the payment. No further step is required as PayPal will instantly notify us of your payment.
